fnb life debiting before date

FNB life, I'm so no happy with FNB life and customer care service

today called for debit orders from life with reference FL54NP73A was sent around the whole 20 minutes by FNB customer care and life, customer care says must talk to life and life sends me o customer care, finally, I spoke to the life consultants while we are speaking she went silent and dropped the call when I called back couldn't get through to life cover, can someone from life cover reverse my money back to my account as soon as they open tomorrow morning, I'm not gonna waste my airtime calling FNB again because clearly, they don't wanna assist can I get my R358 back into my account tomorrow morning