RE
Rene E
1 reviews | Active since May 2016
17 Feb 2025, 08:47
FNB LIFE COVER POLICY CANCELLED WITHOUT NOTICE!
FNB LIFE POLICY:
I ABSOLUTELY DIGUSTED THAT MY POLICY WAS CANCELLED WITHOUT PRIOR NOTICE BECAUSE I WAS NOT FICA COMPLIANT. FNB LIFE RECEIVES MY PAYMENTS EVERY MONTH AND NOW I MUST RUN AROUND TO FIND A POLICY TO GET COVER IMMEDIATELY! FNB LIFE IS PUTTING MY WHOLE FAMILY AT RISK JUST FOR MERE PAPERWORK THAT THEY HAVE 'NOT RECEIVED'. NO REQUEST FOR FICA DOCUMENTS TO BE SENT ETC. THEY JUST CANCEL THE POLICY AND NOW YOU MUST GO TO A BRANCH TO HAVE IT REINSTATED.
ALSO, THE REASON ON THE CONFIRMATION LETTER SAYS 'AT MY REQUEST' YET I HAVE NOT BEEN IN CONTACT WITH THEM FOR YEARS SINCE THE COVER WAS TAKEN OUT!
OPENING A CASE AT THE OMBUDSMAN!
ABSULOTELY DISGUSTED AT THIS KINDA SERVICE!!!
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