mM
maureen M

1 reviews | Active since Apr 2012

21 Oct 2020, 21:01

FNB life cover

FNB life cover has debited my account without my aproval and they are still debiting even after i have requested that they cancel the policy

I went to the branch in Silverton Pretoria and the consultant told me about the life cover

I told them I am interested however Im am not financially ok and I will let them know when they can start with the first debit order

I then received a call from FNB life cover and I explained the same thing that i will advice once im ok

I was shocked when I get my COVID 19 statement and it showed that FNB started debiting my account without my consent

To make matters worse you double debited my account and in September leaving me without finances

Can this policy be cancelled and can I get my money back please

Now I am being told to call after I have been calling for 3 weeks with no solution

i cant even get my recordings

0
Replies (1)
mM
maureen M's update27 Oct 2020, 07:31
Reviewer Update

I am desperate and really need help . again my account was debited after so many attempts to try and get FNB to cancel this cover and repay my money . yesterday again they debited R683 from my account . i feel helpless and FNB is really failing me . Can I get all my money refunded in my account.

where can i get help