JB
James B
1 reviews | Active since Jun 2019
24 Jun 2019, 12:31
FNB LIFE CLAIM
Fnb life claims doesn't help me i have been medically boarded and was told there is a insurance policy on the loan fnb is finding every reason not to cover illness i have been battling since march 2018 till june 2019 still struggling to get approved for cover i have sent all documents through , now there is debit to take loan repayments off i cannot afford this payments I'm out of options what do i do i have done everything i can do .. please share as I'm sure it's happening to alot of people banking with them , james Bosch.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
24 Jun 2019, 13:19Good day James Bosch,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jun 2019, 13:19
Official
Good day James Bosch,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
JB
James B's updateReviewer Update
24 Jun 2019, 13:26Someone just called me 24/06/2019 they didn't talk to me long enough to resolve this issue , tried calling their call center an absolute nightmare having to wait so long.
JB
James B's update24 Jun 2019, 13:26
Reviewer Update
Someone just called me 24/06/2019 they didn't talk to me long enough to resolve this issue , tried calling their call center an absolute nightmare having to wait so long.
JB
James B's updateReviewer Update
24 Jun 2019, 13:59I didn't give fnb any permission to take debit my account. They can't phone me to resolve an issue out of a million people that have issues like this mine is nothing to them they have millions of customers.
JB
James B's update24 Jun 2019, 13:59
Reviewer Update
I didn't give fnb any permission to take debit my account. They can't phone me to resolve an issue out of a million people that have issues like this mine is nothing to them they have millions of customers.