JB
Jaco B

1 reviews | Active since Jul 2011

26 Jul 2017, 10:14

FNB LIFE

<p>Waiting sisnce March for FNB Life so that I can transfer my life policy from Discovery to FNB. Send reminders to them but still not finilazed.</p> <p>If this is how they deal with life policies i dont want to know whats going to happen to my will??</p> <p> </p> <p>see the attached.</p>

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Replies (2)
JB
Jaco B's update26 Jul 2017, 10:34
Reviewer Update

Correcting my spelling and could not attached my e-mail.

Waiting since March for FNB Life so that I can transfer my life policy from Discovery to FNB. Send reminders to them but still not finilazed.

If this is how they deal with life policies i dont want to know whats going to happen to my will??

FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 12:07
Official

Good Day,

Thank you for bringing this matter to our attention. I would like to apologise for the inconvenience caused.

I have logged a formal complaint on your behalf and have route it to the relevant department for investigation and resolution. I have requested that they be in contact with you.

Complaint reference number *** has been issued.

I again apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)