bB
bheki B

1 reviews | Active since May 2016

27 Jun 2017, 07:15

FNB lies and false marketing

<p>Branch mangager megan De Kock gave me a call last week offering me an overdraft facility. I declined because I didn't need it. She assured me it would be useful as a back up plan and because she assured me there were no payments / deductions to it unless I use the money I took her up on her offer. </p> <p> </p> <p>Its barely a week and i have a R1300 deduction for this facility. To my Suprise there wasn't even a notification for this on my cell. I have an email from her confirming there are no deductions due until I use this and based on these false information I would like to close this facility and get my money back. I have only had it 3 days. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2017, 08:35
Official

Good Day,

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Hello Peter Complaints

Naomi Petersen

*** (option one)