1 reviews | Active since Jul 2012
FNB lies
FNB Iies on this platform (hellopeter) they do not actually resolve complaints. They send an automated response saying that they have lodged a complaint with the relevant department and someone will be in touch OR you can call ***... Well I have called this number several times ... it is NOT a dispute hotline. I have also emailed *** (maybe 10 times over the course of last week) not a SINGLE one of my emails has been answered!
I know this because I am at my wits end, I have had NO resolution to a billing dispute that is a year old. They have cut off the service (FNB Connect SIM card) despite my bill being fully paid. I have been dealing with Domenic Makhubela and Curvin Schroeder PATHETIC service from Curvin!!!!!
I need a CALLBACK from someone from FNB Connect who can help me with this outstanding issue!!!
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Regards,
Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Regards,
Hello Peter Team Tel number: ***
