FNB **** About Smart Phone Contract - Free Calls to FNB Users

FNB Smart Phone Cone Xis X1 I was visiting the FNB in the Southern Center in Bloemfontein to to some normal maintenance on my account. One of the client services ladies informed me of the new smart phone services options FNB are promoting.

I was there with my life partner and we listen very carefully about the amazing service FNB are giving.

My partner and I decided to take contracts form the bank. My partners mother worked as a branch manager at FNB and his sister is still employed in East London by FNB. We verified the info about the phones and its wonderful services -

1. Being able to contact another preselected other FNB smart phone user without any cost (up to an maximum amount of 3). 2. Being able to access the FNB platform from anywhere..ect.

I've visited the FNB branch shortly after we got our phones about the free call service to a preselected person and we were informed it will be setup.

I visited the FNB in Strand, they knew about this service and the training they got, but could not help me. I phone the help desk and have never been able to resolve this issue. Empty promises and lies about the smart phones.

I still have not resolved the issue. (ps my suster in-law veriefied this is what they were trained)