Fnb *****

Will it ever end. My orginal complaint was that Fnb granted me two cheques accounts don't know why. On month 3 they decided to charge me a monthly account fee. When I queried it, they said they will reverse it and close account upon receiving signed letter and I'd copy, which I don't have access to yet. So they did reverse the monthly account of my gold cheques account, just to charge it to my platinum cheques account. I think the best way to solve this would to get a lawyer, I have all the proof on email and hello Peter correspondence and Fnb secure chat. Fnb at its worst.