LZ
Leon Z

1 reviews | Active since May 2013

17 Jul 2019, 12:14

FNB Let's pretend we can help you...

6 months of trying to close a cheque account to no avail. I have spent hours trying to resolve it via the messaging app, call center and by email. Due to FNB's gross incompetence, the account remains open and account fees accrue every month. How can you help me FNB??

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 13:42
Official
Good day Leon, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***F. 

Regards,
Hello Peter Complaints Team

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