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Bozz W

1 reviews | Active since Jan 2018

27 Oct 2021, 01:30

FNB let's me down yet again

This has now gotten ridiculous 1. I got deregistered from cell phone banking 2. My new card now where. 3. 1500 pending debits for 3 months ensuring I can't use my account 4. 3 months at least if bank fees at 286 per month when the bank has made sure I can't use my account. 5. I can't activate my app as I dont have a card and I can't transact 6. Because of this I can't load airtime on my connect sim 7.'I use up all my airtime phoning business desk from a connect sim even though the calla are supposed to be.free 8. Now I cant phone in 9 I also can't port my sim because app isn't activated 10. Now. My app is disabled 11 this money us a donation to my gbv shelter which I can't feed because of this 12 I find out at a branch that I also have pending refunds for over 3 months

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Replies (3)
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Bozz W's update27 Oct 2021, 14:40
Reviewer Update
Let me just say in all of this the o ly assistance I got was from Lucas he has been brilliant t
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Bozz W's update31 Oct 2021, 09:11
Reviewer Update
So despite both verbal and written commitments to have this resolved within 5 to 7 days maximum as a means to keep me quiet, we are now on day 9 and i still cant buy food or use my account.
1. I still have 1563 in outstanding auths
2. I still have 3 months of 286 rand bank fees for an account i cant use
3. I still have no bank card
4. I still cant phone fnb numbers from my connect sim for free
5. And my account is still sittijg on -211 when it should be on +2200
6. And my family still have no food. I am not sure why a bank would actively seek to destroy a business and a family during these times when people are battling to survive
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Bozz W's update31 Oct 2021, 18:45
Reviewer Update
And i atill can5 log on to internet banking