FNB LETS CUSTOMERS PAY FOR ***** ON ACCOUNTS

This morning I received a notification on my banking app that R0.30 has been deducted from my FNB acc for a payment I did not authorize on my cellphone baking app. I called FNB and spoke to Leratho, she advised that I should cancel my card immediately which I did. She also totld me I am liable for the fee of a replacement card.

This is extremely upsetting. Two months ago the same thing happened and FNB carried the cost for the replacement card now they expect me to pay it while I did not even get a notification to authorize the payment.

I am extremely sick of the **** service I am getting from this bank. I have to carry costs but their app is not secure. Whether it was a 30c or not my account is not secure and I cannot be held accountable for FNB's pathetic security on their apps.