kM
kirtan M

1 reviews | Active since May 2016

23 Sept 2016, 12:00

FNB LET US ROB YOU

<p>I am totally shocked by FNB , after I was given a revlving loan facility by SHAUN MAISTRY chatsworth branch , he assured me i will only pay an instalment after i use funds , I never used the money but 2 days ago FNB take an amount of R 7322 AS AN INSATLMENT !!!</p> <p>What a *******, now Shaun Maistry and his area manager are battling to rectify FNB 's incompetence , he asks me to pay over R 5000 interest for their blunders , I must pay my hard earned money for their incompetence ! sort this issue out , it is not rocket science , FNB messed up .</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Sept 2016, 13:24
Official

Good Day Mr Maharaj,

Thank you for taking my call earlier kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)