PS
Pitsi S

1 reviews | Active since May 2018

30 Jul 2018, 15:55

Fnb less human touch

It's amazing that you won't serve South African people depositing less than 20000 at your tellers. This is disappointing. You are loosing your human touch

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 08:54
Official

Good day Pitsi Setoaba,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Points of Presence who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)