TM
Thato M

1 reviews | Active since Oct 2018

12 Oct 2018, 21:27

FNB Lesotho

FNB is the worst bank in Lesotho- it has frozen Hlazvill trading account and in turned the lives of many Basotho upside down. We want them to open the account so that we get our money. Also the staff is awful and they don't handle clients well at all

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Oct 2018, 08:38
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Lesotho who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)