FNB Legal Does not Assist

<p>I have a case with FNB Legal that they have been dragging since Aug 2015. they agreed that i could pay an attorney and they woulkd refund as per their rates. since then i only get excuses and they keep changing the consultant. in Nov 2016 he indicated that he gave management my claim to approve and since then neither him nor his team leader are responding to my mails</p> <p>Agent is Boda Kaiser</p> <p>Team Leader is Jaco Van Der Merwe</p> <p>If they were honest and told me that they do not want to assist I would have cancelled my subscription and paid the legal fees myself. Instead I have a case with my attorney that hs been lying dormant for almost two years beacuse of the lies that the FNB employees have been feeding me</p>