FNB LEFT ME RED FACED AND EMBARRASSED

GOOD DAY

FIRSTLY I AM A VERY GOOD CUSTOMER OF FNB, HAVING A PRIVATE WEALTH ACCOUNT AND 3 BUSINESS ACCOUNTS WITH THEM.

YESTERDAY AFTERNOON AT ABOUT 18:30 I ATTEMPT TO THROW IN DIESEL AND CARD KEPT ON DECLINING, LEAVING ME WITH A RED FACE, VERY EMBARRASSED, SAME HAPPENING THIS MORNING TRIED MULTIPLE TIMES TO PAY, WITH CARD KEEP ON DECLINING,

I AM SO FURIOUS, I THEN WENT TO HERM**** FNB BRANCH, SPOKE WITH MY PVT BANKER, AND WAS INFORMED MY CARD WAS FROZEN, HAD TO FILL IN FORMS AND RESEND FICA DOCUMENTS ETC........ CARD IS STILL FROZEN.

THE GARAGE KEPT MY PHONE UNTIL I COME PAY, WHICH IS SO EMBARRASSING, AND I CAN'T TRANSFER OR USE MY APP, AS ALL CARDS IS LINKED TO THIS ACCOUNT.

RED FACED AND EMBARRASSED, IS THAT HOW YOU WANT TO SEE CLIENTS.

I'M THINKING MOVING BANKS.