DC
Deidre C

1 reviews | Active since Nov 2018

28 Mar 2023, 12:54

FNB LEFT IN THE DARK AGES - WHERE IS THE SERVICE AFTER 8 WEEKS OF PHONE CALLS AND EMAILS

Why is it so difficult for a bank to send one's statements in CSV format. We have requested for 8 weeks that the past financial year statements of 4 accounts we hold at FNB be sent to us in CSV. Helplines, customer care, branch managers - no help at all. FNB your service and your abililty to be up todate with technology leaves much to be desired.

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Replies (1)
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Deidre C's update28 Mar 2023, 14:23
Reviewer Update
No FNB. I have waited long enough. I have,since submitting this reveiw received emails and SMS telling me someone will be in touch. I dont want someone to be in touch. i just want what i have requested for 8 weeks. You are now just aggrevating the problem.
Thank you.