FNB leaves their female customers stranded roadside with no assistance or care.

Well done FNB, I am stranded next to the road Woman alone with no fuel in my car and no airtime because FNB double processed a card transaction from a week ago today. Now my account is in excess, I can't access my saving account to contact someone for support, I can't contacty customer from which I will now be losing R5000, FNB will be hearing froe with regards to this loss of income, I cant put petrol iny car, because FNB *****ed up. And then I contact FNB on the secure app chat to which Charlotte (who was very helpful by the way amd did everything she could) tells me it's going to take 24 to 48 hours to reverse the funds. She then connects me to FNB roadside assistance, who tells me that they can't help me with fuel as I need to pay upfront for the fuel, BUT I CAN'T BECAUSE FNB PUT MY ACCOUNT INTO EXCESS WITH AN UNAUTHORIZED DOUBLE TRANSACTION!!!!!!?