1 reviews | Active since Jan 2013
FNB lawyers harassing me
I took out a temporary loan fron FNB end of November 2017. When I got paid 22 December 2017 they did not deduct the full amount from my account. I called this and told them they didn't deduct the full amount and they said d they will deduct the next month. I work for the Western Cape Education Department and only got my salary for January and February on the 8th of March 2018. At which time they deducted the amount of R3030. 48. Today I get a threatening sms and email from LGR Attorneys asking for the immediate payment however FNB has already deducted this money from me! Please sort this out as I am not going to be happy if a summons get served for something I paid and which was not my mistake in the first place.
Good day Cynthia,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Cynthia,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)