FNB Lawyer Service

Item: FNB (First National Bank)
Rating: 1
Author: Polly van der Poll

FNB Lawyer service is ****!!! I called them to activate to policies for me for my business, when i called this morning they are not aware of it. I recommend that you do not make use of this service as it is ****

Helpful (0)

Replies (2)

PvdP

Polly van der Poll's updateReviewer Update

28 Feb 2019, 10:18

I have also never received a policy documents nor informed of their new contact numbers. They do not cover most basic legal matters. God knows what they REALLY cover.I am looking for another company that covers basic legal matters. Their client service is very poor.

PvdP

Polly van der Poll's update28 Feb 2019, 10:18

Reviewer Update

FNB (First National Bank)'s replyOfficial

28 Feb 2019, 11:42

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply28 Feb 2019, 11:42

Official