SP
Simone-Ann Petersen

1 reviews | Active since Dec 2013

29 May 2019, 13:26

FNB Lawyer on Call service is poor!

FNB Law on call service is really poor! I have requested assistance on two matters more than two weeks back and I constantly need to follow up with the lawyers on the progress. Today I followed up again, yet there is no feedback! This service is not worth the monthly installment!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2019, 15:21
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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