1 reviews | Active since Oct 2012
FNB Law-on-Waiting
<p>I do not know what are other people's experiences with this supposed LAW-ON-CALL service. It's either their lines are not working properly or you wait forever to get something simple done, or worse, you leave a message and the person who is supposed to get back to you is nowhere to be found.</p> <p> </p> <p>This is pathetic, and seeing my money go off at the end of the month for such pathetic servise and uncalled for. I just wonder, in a case that I find myself in jail, how:</p> <p>1. Will I get a hold of them with their lines that keeps on disconnecting?</p> <p>2. Will I get the urgency I deserve?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
At last my issue was resolved, professionally. I was told the call center lines mulfunction has been resolved as well, we just have to see in the future. When I recieved the final contract, it was perfect. Thanks for the intervention and professional service thereafter.
At last my issue was resolved, professionally. I was told the call center lines mulfunction has been resolved as well, we just have to see in the future. When I recieved the final contract, it was perfect. Thanks for the intervention and professional service thereafter.
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
***
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Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
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