1 reviews | Active since Nov 2017
FNB Law On Call Worst Service Ever!
FNB Law On Call is the most useless service ever!!
You get to deal with representatives that don't even care about your case at all. I needed assistance and guidance regarding a labour related matter and the only advice I got from a representative I was talking to by the name of "IKE" was that, "I can't tell you what to do, you decide what it is that you want to do." That time I need urgent legal advice from a professional and he didn't care less about my case.
I am honestly going to cancel this service as it is completely useless. To think I actually trusted FNB since I 've been banking with them for the past 5 years and expected them to be more professional than this but their FNB Law On Call is completely useless and leaves you feeling frustrated even more.
SUCH A DISAPPOINTMENT!
Good day Koketso Rihlampfu,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Insurance for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Koketso Rihlampfu,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Insurance for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)