CM
Chesney M

1 reviews | Active since Nov 2017

06 Nov 2017, 13:38

FNB Law on call "Total *******"

I have no Idea what this law on call service is for, I'm paying every month like a good Samaritan should,only to get told "I'm sorry sir we don't handle such queries" then what the **** do you handle. anyway I wouldn't advice anyone to go for this option I believe there are similar on call lawyers services whom are far more eager to assist. I never do this but its just sad how people that are educated in a field is so reluctant to assist someone who knows nothing about it.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2017, 14:16
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)