FNB-Law-on-call terrible service

<p>I am an FNB law-on-call client and today (31 July 2017) I called them to make use of their services, The person I spoke to was very rude and impatient during the call. It was as if FNB thinks they are doing you a favour, but you're paying for their services.</p> <p>This person didn't take time to listen to & understand my concern and offered absolutely no assistance to me. What is the point on paying for this service if this is the treatment you get from the so called service provider.</p> <p>Waste of time and money, I'm cancelling my policy.</p>