SC
Shaun C

1 reviews | Active since Jan 2019

07 Feb 2019, 11:53

FNB LAW ON CALL POOR SERVICE

I am an FNB law on call customer for a long time. Called them today about embarking on a possible business venture and wanted advice as what i should consider in my personal capacity. From agent to client services management they refused to help advising it is a commercial matter even though I am specifying that i need advice in my personal capacity. What use is having a legal company to help. Useless.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2019, 14:06
Official
 Good Day Shaun Chetty, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 

A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)