1 reviews | Active since Dec 2017
FNB LAW ON CALL -PATHETIC
I have a matter running for Last 1 year with a lawyer that has been appointed by FNB LAW ON CALL.
I am not happy with the way My matter is proceeding so I have called on many occasions to speak to a supervisor Richard to tell him i want to change my attorney.
He never returns my call or maybe the call centre agents are not even getting him to call me. It's year and now and my ex employer who I have a case against is getting away with It.
I bank with FNB and I went to the bank and complained about Fees I was charged online when I downloaded the statement.
The consultant downloaded 3 free statements but when I saw my account I was charged over and over again. I told the bank manager and he said that it was a consultant error and the fees will be reversed. Gone 1 month and I am still waiting.
I am looking all hope in this bank With there service.
Hello ***,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello ***,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)