FNB LAW ON CALL NOT GIVING SERVICE PAID FOR

I find this very strange matter indeed that I sent you documents and 2 days later I have to phone in to find out what's happening. Then I got transferred to a call center agent who was very rude asking me all the time can you hear me when I can. Then as for the matter of simple matters you can't deal with and the person again doesn't have ears don't listen properly to what matter i have and i'm sure didn't even go through the document i sent as it explains all in details. Seems to me i'm wasting my time with you for 6 years not claimed once and i have a matter that is needed now i get rejected wow nice fnb as im sure you don't have lawyers helping here just call center agents. I will be cancelling with you with immediate effect and I think it's fair that I get my money back as you have never helped me once for 6 years being with you. i think this matter needs to go to the social media and news team as well as hello peter let the world know whats happening here. As for the case, I am going to a real lawyer that will help me in this case not ***** from me and push me away. As for the case as well does it really matter where the money comes from me business or personal account as its the same money im the director and all the money is belonging to me besides the company owes me money as i started this business using my money i transfer money from my personal to business account