FNB law on call is a ****

Iv beeen paying law on call for close to 6 months now. Everytime i try to call to ask for legal advise i hold for more than 30minutes. Basically law on call is a professional **** i even sent them a call me back email Nothing. But they offer you the service everytime you step into a branch or speak to an agent Try calling the *** and see if you get a lawyer to help