Fnb law on call is a acam

I have been a law on call customer for several years and decided to use this service for the first time and the consultant was rude and did not understand my problem and then just transferred me ,please can you get someone to call me and cancel this useless service I will get a lawyer that I will pay for out of my own pocket as this law on call is a ****.Rather take legalwise than this pathetic product.