FNB LAW ON CALL ****** AT IT AGAIN

I logged a complaint about poor service from FNB Law on Call, I then requested them to cancel my policy, to my surprise they responded that they cannot trace my policy. How are you unable to trace my policy but you debit my account monthly for several months now? So what exactly are you debiting me for when the policy is not on your records to begin with? Honestly FNB Law on call are a bunch of ******!!! I expect that policy is cancelled and i had better not get any further debits from FNB

I WANT THAT POLICY CANCELLED WITH IMMEDIATE EFFECT and THE CONFIRMATION THEREOF!!!!!!! I HAVE BEEN EMAILING YOU AND AS USUAL PATHETIC SERVICE YOU HAVE THE MOST USELESS CONSULTANTS AND MOST TERRIBLE SERVICE EVER!!!! You only take action when customers expose you on such platforms.