FNB Law on Call: consultant pathetic service

FNB is unable to place a stop payment against the debit order because it is internal. BUT CAN INTERANLLY INSTITUTE A BEBIT ORDER TO TAKE MONEY OUT OF YOUR ACCOUNT.<br> The service I received this morning: unacceptable and extremely, poor service. AND A DISGRACE and only because I wanted to cancel my policy. He kept on saying that I agreed that my account must be debited on the 25th of the month. Yes, I agreed, but to my understanding, once policy has been received. The consultant did not even ask for a reason, why the cancellation, but trying to make it clear that my account will still be debited on the 25th April 2016.This is not acceptable, my documents was only received on the 6th April and payment was already deducted on 25th February and the 26th March 2016<br> Please cancel policy with immediate effect and no further debit orders to be taken off my account.<br> <br>