PS
Pumza S

1 reviews | Active since Mar 2014

25 Jul 2018, 09:06

FNB LAW ON CALL A TRAGIC JOKE

Don't go anywhere near FNB Legal "Service." They're very competent about taking your money each month, and the first time you need their help, you'll receive a disinterested call from a call agent that "sounds" like they're gathering information to help you. But they're actually gathering information to see how they can find loopholes to tell you, the particular help you need is not covered or it's pre-existing. Don't do it, it's not peace of mind. You don't have a safety net. You're on your own.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2018, 09:23
Official

Good day Pumza,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Insurance who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)