1 reviews | Active since Jan 2017

09 Jul 2018, 06:28

FNB LAW ON CALL

Well I signed up for Law in call about 3 months ago over the phone , the lady who helped promised to send me an email with all the terms and conditions etc , however till today I have not received anything but only debit order notifications, I do not know which number or email to contact if I need legal assistance

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2018, 10:50
Official

Good day Vanessa Jone,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Insurance for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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