FNB LAW IN CALL IS USELESS

I would like to worn everyone who has a law on call cover from FNB, and those that are still thinking about signing up for it. That thing will not help you when the need comes. That thing is for FNB to make money, not for you when the need comes. I needed them in December 2023, for a court matter, and they sent me a lawyer who could not even negotiate bail, when I assess the situation, I realized that infact the lawyer they sent me was there to hold my hand and accompany me straight to jail 🤣🤣🤣, and so I was forced to find a lawyer I was going to pay from my own pocket, since FNB does not let you find a lawyer, but sends you one. Again for a labour matter I lodged in 2024 January, they gave me same lawyer, because they only afford cheap lawyers. Ever since this matter, I have never received any feedback, even if I follow up, it takes months to get one, if I don’t ask, nothing happens. I have asked FNB several times to find me another lawyer, but they are ignoring me.