NT
Nadia T

1 reviews | Active since Dec 2018

02 Dec 2019, 20:51

FNB LAUDIUM ATMS SAFETY RISK AND ALWAYS SOME FAULT

SHOULD BE A ZERO FOR YOUR LAUDIUM BRANCH ATMS. YOUR ATMS AT LAUDIUM ARE NOT SAVE. I DONT KNOW WHAT THE ******** DID BUT MY CARD GOT STUCK IN THE ATM AND WHEN I COULD REALIZE WHAT HAPPEND THE ******** WAS GONE. LUCKILY I HAD THE OPTION TO CANCEL MY CARD AND CALLED FNB TO FREEZE MY ACCOUNTS AND CANCEL ALL OTHER CARDS. THESE ATMS AT THIS BRANCH ARE NOT SAFE AND ALWAYS HAVE A ISSUE. I CALLED FNB ABOUT 3 TIMES TO MAKE SURE MY ACCOUNTS ARE FROZEN AND NO ONE CAN CCESS THEM GOOD JOB ON THE ASSISTANCE FOR THIS PART.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2019, 10:52
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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