NT
Nadia T
1 reviews | Active since Dec 2018
02 Dec 2019, 20:51
FNB LAUDIUM ATMS SAFETY RISK AND ALWAYS SOME FAULT
SHOULD BE A ZERO FOR YOUR LAUDIUM BRANCH ATMS. YOUR ATMS AT LAUDIUM ARE NOT SAVE. I DONT KNOW WHAT THE ******** DID BUT MY CARD GOT STUCK IN THE ATM AND WHEN I COULD REALIZE WHAT HAPPEND THE ******** WAS GONE. LUCKILY I HAD THE OPTION TO CANCEL MY CARD AND CALLED FNB TO FREEZE MY ACCOUNTS AND CANCEL ALL OTHER CARDS. THESE ATMS AT THIS BRANCH ARE NOT SAFE AND ALWAYS HAVE A ISSUE. I CALLED FNB ABOUT 3 TIMES TO MAKE SURE MY ACCOUNTS ARE FROZEN AND NO ONE CAN CCESS THEM GOOD JOB ON THE ASSISTANCE FOR THIS PART.
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Dec 2019, 10:52Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Dec 2019, 10:52
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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***
