SVDM
Schalk Van Der Merwe

1 reviews | Active since Nov 2018

28 Jan 2019, 18:42

FNB Last choice of bank

I Had a personal loan got in to some financial difficulties couldn't pay it ok last year November got the settlement amount from MBD they gave me a discounted price so i paid the amount after 14 days received the paid up letter phoned FNB told them that the amount that was discounted is still showing on my profile and they put a ******* default on my itc they told me after seven working days everything would be rectified today the 28th January 2019 nothing has been rectified and they are still charging me intrest on this account A+ service i tell you A+.Acc Nr ***445

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2019, 09:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***F.

Regards
Hello Peter Complaints Team
*** (option one)