FNB LANDS DISABILITY PENSIONER IN LEGAL TROUBLE

As a young adult, P became a disability pensioner for life. Now 50, P depends on FNB Trust Services to handle her affairs.

The “Trust” in Trust Services, however, seems to have gone missing in action.

P has had her utilities bill handed over. FNB Trust Services, responsible for keeping this account up to date, has allowed the account to fall TWO AND A HALF YEARS INTO ARREARS.

Mail the appropriate FNB address (evidence available on request): The mail bounces back, “because the address couldn't be found or is unable to receive email.” Try calling FNB. Oh, my goodness... have you ever tried actually CALLING the mighty FNB?

They cannot be contacted by E-mail, they cannot be contacted by phone, they cannot manage their client’s, affairs, they certainly can collect their fees.

Hello Peter, could you perhaps achieve what the average little Joe can’t, namely, get a response from First National Bank’s Trust Services division?