BA
Beatta A
1 reviews | Active since Nov 2012
01 Oct 2015, 17:00
FNB Lacks Communication
Today the 01 October 15 at 11:37 I get a sms \Your card is ready for collection at GATEWAY branch. I am currently based in Gauteng. This is not the first time where I had to pick up a new card at my branch
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 Oct 2015, 07:51Hello beaZN,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773010.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773010.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Oct 2015, 07:51
Official
Hello beaZN,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773010.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 773010.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)