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Basheer A
1 reviews | Active since Apr 2019
24 Apr 2019, 18:06
FNB Lack of feedback
Still waiting for feedback for a call logged on Friday, March 22, 2019. Reference number Rs ********** 56982. The lady I dealt with on the phone said someone will contact me the following week to let me know what the status is. To date no feedback received.
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Replies (2)
FNB (First National Bank)'s replyOfficial
25 Apr 2019, 08:28 Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply25 Apr 2019, 08:28
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
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Basheer A's updateReviewer Update
06 May 2019, 15:24I have yet to receive feedback regarding the query that was logged. I'm actually disturbed that FNB has taken this long for a simple account adjustment for me to make international payments. I will be taking to social media to broadcast this issue.
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Basheer A's update06 May 2019, 15:24
Reviewer Update
I have yet to receive feedback regarding the query that was logged. I'm actually disturbed that FNB has taken this long for a simple account adjustment for me to make international payments. I will be taking to social media to broadcast this issue.