ID
Ingrid D
1 reviews | Active since May 2025
27 May 2025, 10:59
FNB KYC division is USELESS
FNB KYC division has asked me to update my information threatening holds on my account. I did so, ELEVEN TIMES and they eventually said it had been updated. They never updated it. I keep receiving requests to update, with no luck.
eveyr time I call the KYC customer care I get promised that it will get sorted, and yet, the emails keep coming. When I use the private chat feature they just redirect me to the number.
this has to stop!
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Ingrid D's updateReviewer Update
27 May 2025, 13:28Thank you, but as expected FNB contacted me once again to ask me for the same form I sent eleven times.
The service is pathetic for lack of a better word. Unbelievable
The service is pathetic for lack of a better word. Unbelievable
ID
Ingrid D's update27 May 2025, 13:28
Reviewer Update
Thank you, but as expected FNB contacted me once again to ask me for the same form I sent eleven times.
The service is pathetic for lack of a better word. Unbelievable
The service is pathetic for lack of a better word. Unbelievable