DB
Danika B
1 reviews | Active since Oct 2019
03 Oct 2019, 17:18
FNB KYC Department
Hi there
My account was randomly blocked and I went into the branch and they asked em to supply some documents. I’ve supp**** all my documents and my account is still blocked. Please get in contact with me. I’ve tried calling the KYC call line multiple times to no answer. Ive been on hold for hours today alone My cellphone number to get hold of me: ***
Please can we resolve this, as my account has been blocked for over 2 weeks
Regards
Danika Biggs
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FNB (First National Bank)'s replyOfficial
04 Oct 2019, 08:59Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Oct 2019, 08:59
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***