RS
Ryan S

1 reviews | Active since Sept 2018

03 Oct 2018, 05:43

Fnb kuruman

Very disappointed with the service at FNB Kuruman nobody ever seems to know anything I always just get put on hold or sent to the next person its been going on for 5 weeks now. Mrs. F Sulliman

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2018, 08:46
Official

Good day Mrs. F Sulliman,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2018, 09:52
Official

Good day Mrs. F Sulliman,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)