1 reviews | Active since Jun 2022
FNB!! KINDLY UNFREEZE MY ACCOUNT (WICKED & UNFAIR TREATMENT)
FNB
To honest, your bank as proven to be the most wicked bank ever.
Last week Friday my bank account was frozen because of a sum of R2 200 that was paid to me for a service i rendered for an event.
Six days down the line, the investigator as failed to contact me . i have submitted proof of invoice of why the money was paid to me and also an affidavit as to the legitimacy of why i was paid the money. This i have sent to the investigator assigned to the case. it is an absolute abnormality whereby as a customer, one sends an email to your staff or investigator and they just for no reason choose not to reply or even have their lines reachable.
is this how a business or big bank as claimed should operate.. really?
To worsen your uncaring business that FNB is, Today 30th June being my birthday and having tried to reach the investigator, sent documents to legitimacy of the funds received to enable me transact, pay my bills and celebrate my birthday in peace and Joy. FNB chose to ignore me, not even a happy birthday banking with you as a client. i really cant believe how wicked FNB is as a company.
The amount R 2 200 paid to me is little as to the available balance i have in my account and yet for that sum i have my account frozen.
All is ask for is communication and kindly please unfreeze my account to allow me go about my life in peace. i am a law abiding resident who lives peacefully. Kindly accord me the respect i deserve in return with a response and resolution.
Thank you
i havent gotten a feedback as yet to my query.
is this fair that you treat customers this way. i am literally out there now asking people to lend me funds for my daily survival why my account is on hold for R2 200 i received for a make up and event service i rendered. i really dont understand if working for my daily bread and being paid is now an issue ?
Can FNB please have the investigator reach out to me and please tell me what i need to do next having submitted an affidavit as instructed by the branch, what else can i do?
No communication, nothing!!
All i ask for is FNB to allow me survive and take care of my needs and for the removal of the hold on my account for me to be able to have access to my funds that are not part of the investigation.
This really not nice!!
i havent gotten a feedback as yet to my query.
is this fair that you treat customers this way. i am literally out there now asking people to lend me funds for my daily survival why my account is on hold for R2 200 i received for a make up and event service i rendered. i really dont understand if working for my daily bread and being paid is now an issue ?
Can FNB please have the investigator reach out to me and please tell me what i need to do next having submitted an affidavit as instructed by the branch, what else can i do?
No communication, nothing!!
All i ask for is FNB to allow me survive and take care of my needs and for the removal of the hold on my account for me to be able to have access to my funds that are not part of the investigation.
This really not nice!!