FNB - Kills our Business

FNB: How can we help you? Flowers from Heaven: We lost every Wedding booking and had to refund everyone. We need cash flow to survive and rebuild our business!

FNB: NO ----------------------------- FNB: How can we help you? (Merchant Service) Flowers from Heaven: We did a transaction with our Credit Card Terminal R14.000, it doesn't show in our Bank Account. Why doesn't it get cleared?

FNB: We don't know why, but I send a mail and we have to wait for an answer! (2-5 Days) Flowers from Heaven: After several calls, it got cleared in our Bank Account over a week later! (https://www.hellopeter.com/first-national-bank/reviews/we-lost-everything-covid19-and-fnb-gives-a-st-***)

Flowers from Heaven: Why doesn't it get cleared? FNB: We don't know why, but we changed the System this will happen more often! ----------------------------- FNB: We have to reduce your overdraft! You are not qualified anymore!!! ----------------------------- FNB: How can we help you? Flowers from Heaven: We did a transaction with our Credit Card Terminal 965.00 (17.09.2020), it doesn't show in our Account! Why doesn't it get cleared? Today is the 29th still no money! FNB: Waiting for an answer!!! ----------------------------- Your CEO tells on SABC, that we look after our customer, we help you go through COVID19!

The truth is, you damage the little bit of what is left of your clients! You delay the few credit card money we get in and reduce our cash flow even more! Now you want to reduce our overdraft. The only thing you don't want to reduce is the Bank charges we pay every month.