ST
Steve T

1 reviews | Active since Mar 2018

07 Aug 2018, 13:09

FNB ****ed My Business

Some legal minds help me here: FNB froze our company account purportedly because some "*********" used our account to "de*****" a client an amount of R6000.00. This happened around the 15th May 2018.

It took several emails and phone calls to find out that a case was opened at Midrand police station which subsequently led to our account being frozen. No court order was granted to freeze the account. We suffered both the ******* use of our account by a "*********" and loss of business as we cannot transact as a company.

We presented ourselves to the Officer dealing with the case at Midrand Police station. He recorded our statement and in that statement we were able to trace the culprit and gave the police officer the suspect's full names, phone numbers and address. The officer promised to proceed and arrest the suspect. Almost three months later no arrest and our business account is closed. Each time we call the police officer he has one excuse or the other.

Meanwhile FNB is charging bank charges for a frozen account. As a small black business we now have to look for money to hire a lawyer to force the police and FNB to do the right thing? Does this "Big Brother" of banks and the police affect the elite? How does a bank close an account with a court order? Someone kind out there with legal understanding kindly assist.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 13:41
Official

Good Day Steve Tsungo ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***