FNB Kenilworth Center

Today i need to mention this,ractism is real and i can mention to FNB Kenilworth Center,my mother is old and abit sick,so she had problems with her card,i was busy buy another shop ,i left belongs by the shop closeby,i told the person i was going to keep an eye on my mother,the purchase i was buying for was big,it didn't matter,now his the story with this clown at FNB Kenilworth Center is couldn't multitask reason being inwas standing next to him waiting for a few minutes watching him watching a black women type on the ATM screen,now i don't know if they are taught communication skills or maybe he thought he was watching a series,bit bluntly being ignore,his a short black man who wears glasses,the funny part the old women came inside the bank after wards..i was waiting for him.He never pitch ,i only wanted to ask and confirm if the card has expired.I wish i had a snake and throw it at him,he might have helped me,Sad but true south africa is doomed with the level of opotunity some individuals are given,i mean communication isn't rocker science,how did he get the job i ask?