JB
Johan B

1 reviews | Active since Dec 2015

24 Dec 2015, 08:23

FNB keeps calling me and asking for another person

For more than a year I've been getting calls from FNB and then they ask to speak to a Shaun Koekemoer. They obviously have the wrong number or this Shaun gave them the wrong number as I'm not even an FNB client. I've gone through countless transactions for this person, from him buying a car to him getting a new credit card to ***** on his card. <br> <br> When I tell the agent that calls this is the wrong number they promise to follow up. Then afterwards I get an sms saying \Hi Shaun

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Dec 2015, 08:56
Official
Hello zauriel,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 837453.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)