tG
trevor G

1 reviews | Active since Apr 2017

06 Apr 2017, 09:53

FNB KEEPING ******** ON BOOKS

<p>I am a private client of FNB. i did a payment on the 24th of march to a company call G Drive Auto. Little did i know that its a ****. i called FNB to reverse the payment and they say its a long standing account. This guy from G Drive Auto called Bruce, does not answer my calls at all. FNB says they can only reverse the transaction if they get a hold of the client. I have sent documentation of the amount of people he has ****med and they still keeping him on their books.Very very dissappointed with the service. definetly will have to change Banks</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2017, 10:47
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)